Where is my order now?

Shortly after you have made an order, the Quaffs customer care team will confirm your order and update you on your order status with the contact number you have provided us.

Alternatively you can email our Customer Care team at customercare@quaffs.com. Your enquiry will be processed on working days only (Monday through Friday excluding Public Holidays).

Delivery Options and Charges

A single delivery is administered for one order. For most standard orders, the ordered items will be dispatched within 7 days.

An order can be delivered to one shipping address only. If you would like orders to be sent to different addresses, you have to place a separate order for each address.

Delivery charges have been included in the prices offered in the Store. For specially selected products, free shipping may be offered.

Delivery Policy and Restrictions

All orders received and paid up will be dispatched within 7 working day for standard delivery. (Depending on stock availability and/or order confirmation).

Orders are processed and shipped on working days only (Monday through Friday, excluding public holidays).

All orders require your personal signature upon delivery to your designated shipping address.

Currently, the Quaffs Store only delivers online orders within Singapore.

To ensure that our delivery company delivers the item to your designated shipping address, please check that all shipping information is correct during the check out process.